The part pages · Starters
Starters fail the way bench tests can't measure: hot, under load, on the third start of the day. The clerk's cold 90-second spin says "good"; your truck, heat-soaked in a parking lot, says otherwise. The terms give you the claim — the method below gives you the proof.
Same skeleton as every lifetime part here: defects in materials and workmanship covered; wear, installation damage, and abuse excluded; O'Reilly's lifetime bounded by your ownership of the vehicle it was first installed on; commercial reclassification (90 days) written at Advance and O'Reilly; the record deciding everything. Starter-specific exclusion to know: heat damage attributed to exhaust proximity and missing heat shields gets argued as "installation/environment" — the shield's presence, photographed, is a fact worth having before the argument starts.
Write the failure conditions down — "cranks slower hot; no-crank after a 20-minute drive and a 10-minute soak; fine cold" — and ask for the retest to reproduce them: heat the part (a heat gun is standard shop practice), test under load, test repeatedly. A starter that passes cold and fails hot is not a mystery; it's a diagnosis. If the store won't reproduce conditions, the independent route — an auto-electric shop's on-car test with a printout — is the documented counter. Full method: the bench-test play.
Starters carry core charges. In a warranty swap the surrendered starter settles the original core — a fresh core charge on the replacement is the double-hold to catch at the register. The core page →
Two sister sites live on the calculation side of this same garage. RaceCombo runs the racing and tuning calculators — gearing, tire size, bracket math. RegearReady works out regear decisions for Jeeps and trucks — which ratio, what it does to RPM and the speedometer. Free tools, same house.
Not sure which wall you hit? The free checker sorts it in a few picks — chain, part, purchase date, your proof, and the store's own words — and gives you where you stand under the written policy, the proration math where it applies, the exact next counter move, and the ladder above the store. Run the checker →
The pages above are the map. The kit is the paperwork: the word-for-word counter scripts, the per-chain playbooks, the worksheets, and the complaint templates.
One payment, yours to keep. You do every step yourself — at the store, on the phone, in writing; we never call a store for you. See everything inside the kit →